Question 1

What is a color sorter machine?

Accepted Answer

A color sorter machine is an optical sorting device that uses advanced camera and sensor technology to identify and separate materials based on color, shape, size, or other characteristics. It's widely used in food processing, recycling, mining, and pharmaceutical industries.

Question 2

How accurate are your color sorting machines?

Accepted Answer

Our color sorting machines have an accuracy rate of over 99.9% for most applications. The exact accuracy depends on the material being sorted and the specific requirements of the application.

Question 3

What materials can be sorted with your machines?

Accepted Answer

Our machines can sort a wide variety of materials including grains, seeds, nuts, plastics, minerals, and pharmaceutical products. Different models are optimized for different materials.

Question 4

How do I maintain the color sorter machine?

Accepted Answer

Regular maintenance includes cleaning the optical components, checking conveyor belts, and ensuring proper ventilation. We recommend a daily cleaning routine and professional servicing every 6 months.

Question 5

What is the warranty period for your machines?

Accepted Answer

All our color sorting machines come with a standard 12-month warranty. Extended warranty options are available for purchase.

Question 6

What are your payment methods?

Accepted Answer

We accept credit cards, debit cards, PayPal, and bank transfers. All payments are processed securely.

Question 7

Do you offer international shipping?

Accepted Answer

Yes, we offer international shipping to most countries. Shipping costs and delivery times vary depending on the destination.

Question 8

Any certificate to prove your good quality?

Accepted Answer

Yes, we have ISO-9001 ,CE certificates, etc.

Question 9

Can the machines be customized for specific requirements?

Accepted Answer

Yes, we offer customization options for chute designs, software features, and sorting parameters to meet specific industry requirements.

Question 10

How long does installation take?

Accepted Answer

Installation typically takes 1-3 days depending on the model and site conditions. Our technical team will handle the installation and provide training for your operators.

Question 11

Do you provide training for operators?

Accepted Answer

Yes, we provide comprehensive training for your operators during installation and can arrange additional training sessions as needed.

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